For client enquiries

A few useful starting points

Your first email can be brief. If you have them, these details help us understand the service you want:

  • The hours and time zone you want covered.
  • The types and approximate volume of calls.
  • What should be answered, logged, routed or escalated.
  • Any language, reporting or recording requirements.

For delivery providers

Explore a partnership

Introduce your locations, operating hours, languages and experience with inbound service work. We will share a detailed scope when an opportunity matches your capabilities.

Please use “Delivery partner enquiry” in the subject line.

Coverage

Based on your working day.

Client coverage can be scoped around your local business hours, with extended hours or planned peaks added where needed. The delivery details are agreed before launch.